Genuine Ducati OEM parts from Cross Country Cycle

Data Requests

Last updated: July 3, 2026

Personal Data Requests

You may contact us to request access to, correction of, deletion of, or a portable copy of personal information associated with your customer account or order history. We may need to verify your identity before completing a request.

How to Submit a Request

Email or call us using the contact information below. To help us locate your records, include your name, email address, phone number, order number if available, and the type of request you are making. Please do not include sensitive payment information in your message.

Response Timing

We will review privacy requests as promptly as practical. If additional time is needed to verify your identity, locate records, or complete the request, we will contact you using the information provided with your request.

Limits and Exceptions

Some records may need to be retained for order fulfillment, fraud prevention, tax, warranty, accounting, legal, or security purposes. If we cannot complete part of a request, we will explain the reason when appropriate.

Privacy Policy

For more information about how customer information is collected and used, please review our Privacy Policy.

Contact Us

Submit a data request by emailing felicia.hanco@ccbmw.com or calling 732.462.4881.