Privacy Policy

Information Collection

We collect information you provide when you create an account, contact us, or place an order, such as contact, billing, shipping, and order details. Our website and service providers also receive technical request information needed to operate and secure the site, such as an IP address, browser information, device information, requested pages, and timestamps.

There are forms on our website requesting that you voluntarily supply us with personal information, including your email address and possibly your postal address, for purposes such as correspondence, survey information, or placing an order. Like many other commercial websites, ours uses necessary cookies to keep the cart, checkout, authentication, security, and privacy preferences working.

Analytics and Advertising

This store uses Google Analytics to measure visits and ecommerce interactions. Depending on the store's configuration, it may also retain campaign or click identifiers to connect an advertisement with a later order. The store default does not grant advertising personalization or the use of customer-provided data for enhanced conversion measurement.

You can limit or clear cookies with your browser's site-data and privacy settings. You may also use our Data Requests page to ask about personal data associated with an order or account.

Google may receive consent-state and measurement requests as described in the Google Privacy Policy.

How We Use Your Information

If you provide us with your email address, or have done so in the past, we may occasionally send you email offers. We may use information you have given us to provide a service, measure consumer interest in our various products, and inform you about new products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, or from information that may indicate purchasing preferences and lifestyle.

We provide customers with an easy means to decline receiving email offers. At any time, you may request to discontinue receiving these offers from us by simply replying to the email and informing us of your preferences. All email offers that you receive will inform you of how to decline receiving further email offers.

We will never sell your information to others.

Children

No information should be submitted to, or posted at our website by guests under 18 years of age without the consent of their parent or guardian.

Service Provider Data Privacy

This business uses a service provider to build and maintain the parts website. For questions regarding the use of consumer data by our service provider, please refer to the privacy policy on our main dealership website or contact us directly.

Data Security

We use industry-standard encryption (SSL/TLS) for all data transmission. Payment processing is handled by PCI-compliant providers. We do not store credit card numbers on our servers.

Your Data Rights

You may request to access, correct, or delete the personal data we hold about you. To submit a data request, visit our Data Requests page or call us at 732.462.4881 (Store hours: Mon: Closed · Tue–Wed: 9:00 AM - 6:00 PM · Thu: 9:00 AM - 8:00 PM · Fri–Sat: 9:00 AM - 6:00 PM · Sun: Closed).

Your Acceptance of These Terms

Necessary site functions do not depend on analytics or advertising storage. We may update this policy as our practices or legal requirements change. The date at the top shows the latest revision; please review it periodically.

Contact Us

If you have questions about this privacy policy, contact us at orders@crosscountrycycle.net or call 732.462.4881 (Store hours: Mon: Closed · Tue–Wed: 9:00 AM - 6:00 PM · Thu: 9:00 AM - 8:00 PM · Fri–Sat: 9:00 AM - 6:00 PM · Sun: Closed).